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Services We Offer:

 

Offering a wide range of patient services:

OUR SERVICES

  • Chronic Disease Management

  • COPD & asthma care

  • Family Planning

  • Ear Syringing

  • Dispensing

Useful Links:

 

Other local services

  • General Health

  • Prevention & Wellness

  • Child Immunisations

  • Work/School/Travel Exams

  • Home Visits

  • Minor Ambulatory Procedures

Access All Your

Info Online:

 

Prescription Refills
... and other services available through emis

  • NHS Inform - www.nhsinform.co.uk - can give you advice on common illnesses, how to treat them and when to contact us. We would advise you to check here before contacting the practice. 

  • The Community Pharmacy can offer you advice and treatment for lots of conditions including: urinary tract infection, impetigo & skin infections, conjunctivitis, thrush and many more... Contact the pharmacy first for their advice. Contact Welcome Pharmacy, Newton Stewart on 01671 403040, Welcome Pharmacy, Wigtown on 01988 403474 and Boots Pharmacy, Newton Stewart on 01671 402226.

  • For any Dental or Oral problems such as toothache, abscess, mouth ulcers or any other dental problem...  Please contact the Dentist. Dentistry on Dashwood can be contacted on 01671 402428. If you are not registered with a dentist contact NHS 24 on 111 for any dental emergencies. 

  • Peter Foulds Opticians, Newton Stewart can offer you free advice, diagnosis and treatment of eye conditions. You do not need to be registered with an optician. You can contact Peter Foulds Optician on 01671 403729.

  • Self Referral Service - you can self refer to to any of the services mentioned below. 

You can contact (SAP) Single Access Point 030 33 33 3001 to self refer to podiatry, physiotherapy or speech and language (adults).

  • Between 6pm and 8am on weekdays and all day at weekends and public holidays contact NHS 24 on 111 if you require urgent medical treatment. ​

Private Medical Examinations

Pre-employment, life insurance, HGV medicals, Firearms applications and other private medical reports and examinations are conducted by the practice. The NHS provides most health care to people free of charge, but there are exceptions. The GP`s are not employed by the NHS, they are independent contractors therefore the costs for these private medicals are not covered and a fee is chargeable. 

Please email the practice to request a leaflet detailing our up-to-date fees. 

Other Practice Information

Results & Investigations

If you have had any blood tests or investigations carried out by the practice please contact us to receive your result. These results are normally available within 1 week but some specialised test such as scans will take longer. There is a designated telephone line which operates from 2pm everyday so please do not call for any test results before this time. Please note we will not give our results of investigations to a 3rd party unless there is written consent documented on the patients medical record. This is in line with Data Protection guidance. 

Repeat Prescriptions

Newton Stewart & Wigtown

Please email the practice to request access to our online ordering system "EMIS Access"/ To set this up you need a unique pin number which will be provided to you by the practice. Once you have set up this information will be saved for the future. 

If you do not have access to the internet you can use the re-order slip on the right hand side of your prescription or write it clearly on paper with your name and date of birth and post it either chemist or the surgery letter box. Prescriptions will be dispatched directly to your chemist of choice for collection. Please allow a week before collecting your prescription.

Kirkcowan 

Patients in Kirkcowan can get their prescriptions dispensed from the surgery there. You can still order your prescription using the online ordering system as it will be automatically flagged up that this will be dispensed in Kirkcowan. Please allow 1 week for collection of your medication from Kirkcowan as these need to be ordered in for you. 

Breathing space is a free confidential phone and web chat service for anyone in Scotland aged 16 or over experiencing low mood, depression or anxiety. Delivered by NHS 24 the service is available in the evenings 6pm-2am weekdays and 24 hours at the weekend Friday 6pm-Monday 6am on 0800 838587. The web chat service can be accessed from breathingspace.scot

For those experiencing mental distress the 111 mental health hub is available 24 hours a day 7 days a week by calling 111 and following the telephone prompts. Anyone may call. There is no age group. 

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